FAQ
Common questions.
If you do not find what you need, send us an email.
Yes. We write professionally in both English and Spanish. Projects can be delivered in either language or both.
Starter: 5 days. Growth: 8 days. Agency: 10 to 18 days depending on scope. Rush delivery is available as an add-on.
A completed brief form, any existing brand materials, and access to relevant customer feedback or reviews if available.
Yes. Our portfolio page shows three case studies with context and results. We can also share additional samples on request.
Revision rounds are included in every package. If after revisions the copy does not meet the brief, we rework it. See our Refund Policy for full terms.
Yes, payment is due before work starts. This is standard for bespoke digital copy services. See our Terms of Service for full details.
Yes. Most of our clients are in Spain but we also work with businesses across Europe, the UK and other regions. We work in both English and Spanish.
Yes. The Starter package is designed exactly for that: one specific copy deliverable. Send us a message and we will confirm whether it fits.
No. All copy is written by us. We use research tools like any professional writer, but the copy itself is written by hand based on the brief.